Fitness Operations Manager
3 weeks ago
We are seeking a highly motivated and experienced Assistant Gym Manager to join our team at West HQ. As a key member of our operations team, you will be responsible for overseeing the daily activities of our gym, ensuring that our facilities run smoothly and that our members receive exceptional service.
Key Responsibilities- Manage and motivate a team of fitness professionals to deliver high-quality services to our members.
- Develop and implement operational strategies to drive membership growth and retention.
- Ensure that our facilities are clean, well-maintained, and meet the highest standards of customer service.
- Monitor and analyze reports to identify areas for improvement and implement changes as needed.
- Collaborate with other departments to ensure seamless operations and excellent customer experience.
- 3-5 years of experience in a leadership role in the health and fitness industry.
- Proven track record of driving operational performance and achieving sales targets.
- Excellent customer service and interpersonal skills.
- Passion for fitness and a commitment to delivering exceptional results.
- Strong administrative abilities and proficiency in relevant software and systems.
- Cert III in Fitness and a current Provide First Aid Certificate.
- Competitive salary and benefits package.
- Flexible working hours and opportunities for professional development.
- Complimentary daily lunches and access to our Employee Assistance program.
- Discounts across the West HQ site, including dining, accommodation, sport, and recreation programs.
- West HQ's commitment to ongoing support and training.
If you are a motivated and enthusiastic individual with a passion for fitness and a knack for people leadership, we would love to hear from you.
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