Fitness Operations Manager

4 weeks ago

Rooty Hill, New South Wales, Australia Rooty Hill RSL Full time

Are you a fitness enthusiast with a passion for leadership? We're seeking an experienced Assistant Gym Manager to join our team at One55, where you'll play a pivotal role in overseeing daily operations and driving team success.

About the Role:

This is a key position in managing staff, resolving issues, and maintaining high standards of cleanliness, presentation, and customer service. As Assistant Manager, you'll be responsible for creating a fun environment, ensuring excellent customer service, and supporting the fitness team to achieve high performance and professional development.

About You:

  • Demonstrated people management experience in the health and fitness industry (3-5 years);
  • Motivated to drive operational performance, reaching KPIs and hitting monthly sales targets;
  • Excellent customer service and interpersonal skills;
  • Passion for fitness;
  • Strong time management skills and problem-solving abilities;
  • Proven track record in administrative and operational management;
  • Strong administrative abilities with proficiency in relevant software and systems; and
  • Cert III in Fitness and a current Provide First Aid Certificate.

Duties Include:

  • Create a fun environment where staff love to work and members love to push their limits.
  • Be an ambassador and ensure One55 provides excellent customer services at all times.
  • Assist with attracting new members and keep existing members coming back by offering a quality member experience through first-class service and standards.
  • Recruit, train, lead, motivate, and support the fitness team to ensure high performance and professional development.
  • Analyse reports and delivering club statistical information.
  • Design and implement sales strategies to drive membership growth.
  • Create and implement marketing activities in club and within the local community.
  • Creating a culture within the Gym that is welcoming, supportive, inclusive, and fun.
  • Food Safety Supervisor for ONE55 cafe (training will be provided)

Why Join Us?

  • Competitive Salary.
  • Flexible working hours.
  • Complementary daily lunches.
  • We have a strong commitment to our employees' health and well-being which includes wellness week and free gym membership at our very own ONE55 gym.
  • Access to our Employee Assistance program.
  • Discounts across the West HQ site including dining, accommodation, sport, and recreation programs.
  • Discounted Corporate Health Fund.
  • West HQ's commitment to ongoing support and training.

If you're a motivated and enthusiastic individual with a passion for fitness and a knack for people leadership, we'd love to hear from you.

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