
Administrative Team Leader
1 week ago
About the Position
You will oversee and mentor a customer-focused administration team to deliver exceptional service and achieve key performance indicators.
This is an opportunity to lead a high-performing team in a dynamic environment where no two days are the same. You will implement streamlined processes, support operational leadership, and drive continuous improvement in administrative and customer service processes.
- Leading, mentoring, and coaching a customer service and administration team
- Ensuring consistent execution of administration processes
- Identifying risks, opportunities, and solutions to improve service delivery and operational performance
- Managing and maintaining accurate data records
- Driving continuous improvement in administrative and customer service processes
- Providing hands-on support when required
About You
You're a collaborative leader with excellent communication skills and a talent for inspiring performance. Your background includes experience managing or supervising customer service and/or administration teams, strong coaching and mentoring skills, and proven track record in process simplification and standardisation.
Our Commitment
We're committed to making a sustainable future possible. We transform waste into resources and renewable energy, and we're seeking a dedicated professional to join our team.
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