Duty Manager
2 days ago
Key Responsibilities:
- Deliver exceptional customer experiences, ensuring high service standards are maintained.
- Ensure cleanliness and presentation of change rooms, steam, sauna areas, and pool surrounds meet high standards.
- Take pool chemical tests and monitor auto chemical controllers to guarantee water quality.
- Lead the operational team, providing motivation, innovation, and support to departments like Reception, Food & Beverage, Maintenance, Crèche, Gym, Pool, and Sales.
- Oversee the efficient operation of the Club, including opening and closing procedures.
- Guarantee the overall cleanliness and exceptional presentation of the building.
Requirements:
- Experience in delivering premium customer service.
- Natural leadership and highly organised qualities.
- Strong interest and passion for the health & fitness industry.
- Adequate financial skills.
- Previous experience in food and beverage.
- Operational experience.
- Current qualifications in Senior First Aid, RSA, and Pool Life Guard.
- Well-presented individual.
Next Gen Health & Lifestyle Clubs:
- We offer a spectacular club environment.
- A team-oriented culture.
- Flexible working hours.
- Access to club facilities.
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