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Junior IT Systems Engineer
2 months ago
Job Summary
We are seeking a highly skilled IT Systems Engineer to join our team at KAL ATM Software GmbH. As a key member of our IT department, you will be responsible for the day-to-day running of our IT Systems Services and IT Systems Support functions.
The successful candidate will report directly to the Global IT Systems Manager and will share responsibility for maintaining and supporting our global user base via a ticketing system. You will also be responsible for managing our server estate, including Microsoft Exchange 2013/2016, Microsoft SQL, and other hardware and software systems.
Key Responsibilities
- Maintain and support our global user base via a ticketing system
- Manage our server estate, including Microsoft Exchange 2013/2016, Microsoft SQL, and other hardware and software systems
- Full lifecycle ownership of any given problem ticket(s)
- Build and break-fix of consumer devices and servers
- Liaison with IT suppliers
Requirements
- 1+ years of experience in a similar role (Desktop/Server support using Microsoft technologies)
- Exposure to business continuity techniques
- Working knowledge of networking – TCP/IP, VPN, firewalls, routing, and switching
- Experience with Hyper-V and SQL advantageous
- Flexible problem solver, willing to take on any task and manage a wide range of ongoing projects assigned to you and your team
- Strong communication skills, both written and verbal
- Ability to work to agreed deadlines
- Fluency in English is essential as English is our working language. Other languages are highly desirable
- Must have the legal right to live and work in Mexico