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Senior Technical Specialist

2 months ago


Brisbane, Queensland, Australia Singtel Group Full time
Job Title: Senior Technical Specialist

We are a business driven by innovation, customer-centricity, and a team of talented individuals.

About the Role:

This position provides cutting-edge security management, monitoring, administration, and support services to Optus Enterprise and clients.

Key Responsibilities:
  • Security Operations: Oversee daily security operations using a range of security technologies, including Check Point and Cisco Firewalls, as well as Cisco Secure Network Analytics, or similar platforms.
  • Data Analysis and Reporting: Conduct data analysis and develop customized reports. Review and monitor technical configurations of equipment.
  • Security Hardening: Create technical specifications for security hardening configurations across various equipment and technologies.
  • Documentation: Develop and maintain user documentation to support solutions, process development, and tuning. Ensure documentation is prepared for customer change management processes.
  • Change Management: Participate in creating and updating change requests and take part in Change Authorization Board (CAB) meetings. The platform of choice for both Optus and the customer is Service Now.
  • Performance Metrics: Implement and maintain metrics to ensure compliance with customer-contracted security requirements and meet reporting standards.
  • Threat Advisory: Prepare and distribute security advisories on emerging threat landscapes.
  • Incident Management: Engage in security incident response processes and participate in red team exercises.
Requirements:
  • Experience: 5-8 years of demonstrated experience in managing Check Point firewalls, ideally versions R81.10 and R81.20, including experience with Infinity Portal and Smart-1 Cloud.
  • Certification: Valid Check Point Certified Security Expert (CCSE) - R81.
  • Technical Knowledge: Strong technical knowledge of common security technologies such as Firewalls, SIEM, IPS, Endpoint Protection Systems, Vulnerability Management, Web Proxies, and Identity Access Management Systems.
  • Hands-On Experience: Proficiency in daily security operations using security technologies such as Check Point Firewalls. Good Linux shell scripting skills, and experience in packet capture analysis. Experience with VMWare, Meraki SD-WAN, Cisco Umbrella, Cisco Secure Cloud Analytics, Cisco VXLAN, and an understanding of dynamic routing protocols like BGP will be highly regarded.
  • Security Frameworks: Sound knowledge of security incident frameworks, such as NIST.
  • Location and working hours: Ideally you should be located in Brisbane, QLD. The customer you will be supporting operates 24x7 so the role will require on-call and scheduled after hours work and occasional weekend work.
What We Offer:
  • 3 days in the office, 2 days remote – with flexible hours to suit
  • Inclusive paid parental leave, up to 14 weeks for the primary caregiver.
  • All Optus employees have access to resources, webinars, and support via the 'Parents at Work portal'.
  • Own your own growth by accessing an extensive online and facilitator-led learning catalogue – even earn an MBA micro-credential via OptusU (University).
  • Connect at work through one of our employee-led volunteer groups: Culture Connect, Elevate Women, Disability Network, Express Yourself (LGBTQIA+), United Veterans, and Yarn Network.
  • Vibrant campus life, variety of facilities including restaurants, cafes, gymnasium, GP, and post office.

We value diversity and inclusion, and we are committed to ensuring that our application process provides an equal employment opportunity to all job seekers. If you require any adjustments or accessibility support to participate fairly and equitably in the recruitment process, please email along with your preferred method of contact and we will be in touch.

For more information on Diversity, Inclusion & Belonging at Optus, please visit this link.