Civil Service Delivery Manager

2 weeks ago

Melbourne, Victoria, Australia beBeeOperations Full time $120,000 - $180,000

About The Position

The successful candidate will lead a team to deliver services safely and profitably in accordance with contractual requirements.

As a senior member of the project leadership team, you will report to the Project Director and provide operations management through contract management, works delivery oversight, service performance monitoring, people management, and associated business improvements.

This role is responsible and accountable for delivering high-quality services, managing civil works delivery and personnel, and ensuring all associated processes are efficient.

Main Responsibilities:

  • Be a senior and leading member of the Project leadership team, with capability to mentor and guide other project leaders and influence decision making for the betterment of the project.
  • Oversight, management and accountability for all contractual services delivery requirements - personnel, KPIs, client engagement, budget, P&L, risk, continuous improvement, SHEQ, etc.
  • Understand all contractual documents and commercial structures to drive compliance with contractual obligations and achieve business objectives.
  • Monitor and manage incoming works, performance and budgets against all contractual requirements, and ensure all works are executed in accordance with contract(s) without scope creep.
  • Identify and manage operational and contractual risks and opportunities within the Project.
  • Prepare monthly operational reports or as otherwise required to meet the needs of the project.
  • Manage resources to ensure availability to achieve all work plans and work forecasts.
  • Provide analysis and insight to identify opportunities to reduce costs and understand commercial impacts.
  • Assist with negotiation of subcontractor agreements.
  • Support the Commercial team with subcontractor management, performance and dispute resolution.

About You

You will have extensive experience working in an operations management or similar leadership role, ideally within a similar industry. Accompanied by:

  • Degree in Engineering; Civil, Mechanical or Electrical (Desirable)
  • A strong knowledge of cost management and finance principles
  • Demonstrated strong commercial and business acumen, including analytical, strategic and delivery risk mitigation skills
  • Sound technical understanding and demonstrated operational experience in delivering complex projects or high-volume works
  • Experienced in leading change management
  • Demonstrated ability to implement and manage workflow processes
  • Demonstrated successful people management of large teams
  • Evidence of strong Client management through retention of past key contacts and relationships Ability to manage and resolve conflict

What We Offer

We offer a competitive salary and career growth, as well as discounts on health insurance, banking, flights, accommodation, car hire and more.

Diversity

We value diversity and inclusion, providing equal opportunities for individuals from all backgrounds.

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