Exceptional Customer Experience Officer

3 days ago

Midland, Western Australia beBeeService Full time $55,000 - $73,000

We are seeking a Customer Service Representative to join our team.

Job Summary:

This role is responsible for delivering exceptional service to our rental guests, ensuring their overall experience is positive and memorable. The ideal candidate will be highly skilled in customer service and possess excellent communication skills.

Main Responsibilities:
  • Deliver outstanding customer service, responding to queries and resolving issues in a timely and professional manner
  • Conduct vehicle handovers and returns, providing detailed information on vehicle features and usage
  • Process rental contracts and sell ancillary products, increasing revenue opportunities
Requirements:

To succeed in this role, you will need:

  • Customer service or sales experience, preferably in the tourism industry
  • A valid open manual driver's license
  • A positive attitude and ability to handle challenges
  • Effective time management and communication skills
  • Proficiency in using technology and apps
About Us:

We value diversity and welcome applicants from all backgrounds. All applicants must have the right to work in Australia.

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