Community Support Specialist

2 days ago


KalgoorlieBoulder, Australia The Salvation Army Full time

The Salvation Army is a Christian movement and one of Australia's largest charities, driven to make a positive difference in the lives and futures of those in need. We believe in providing support, safety, community, and opportunity to individuals facing times of crisis or national grief.

Why this role matters

This Community Support Specialist position plays a vital role in helping young people aged 15 to 25 who are homeless or at risk of homelessness to maximise their potential and realise their physical, social, spiritual, and emotional potential.

The successful candidate will provide a safe and secure environment for these young people, supporting the implementation of individual case plans and promoting their overall well-being.

About the role

We are seeking a values-driven and proactive Community Support Specialist to cover Annual/Sick leave and short notice shifts daily. This includes morning shifts starting at 7am, afternoon shifts starting at 2pm, and overnight shifts starting at 7pm, seven days a week. The successful candidate will report to the Team Leader and be based at our Kalgoorlie location.

The salary for this role is $69,988 per annum, which is in accordance with the SCHADS Level 4 Award.

Key responsibilities
  • Provide support to young people in line with The Salvation Army's Youth Services Model of care and associated Frameworks.
  • Offer case management support to clients in accordance with TSA case management models and standards of practice.
  • Maintain accurate, thorough, and up-to-date client records, including case notes and data, using TSA information systems.
  • Assist clients in accessing support services and establishing community supports, including referrals to appropriate specialised agencies for counselling, therapeutic, and remedial programs.
You would have
  • A minimum Certificate 3 or 4 in Human Services or a related field, or relevant equivalent experience in the Human Services Industry.
  • Experience working with at-risk youth or residential care.
  • A current WA Driver's Licence.
  • A WA Working with Children's Check.
  • A First Aid Certificate (or willingness to obtain within the first three months).
What we offer

As a registered NFP, we offer our eligible employees real and meaningful benefits, including:

  • NFP salary packaging ($15,900 tax-free) plus meals and entertainment benefit ($2,650).
  • Flexible working conditions.
  • Health, fitness, and financial discounts/benefits.
  • Up to 5 days paid leave per year to 'volunteer' in a TSA program or activity.
  • A purpose-driven career with positive social and sustainable outcomes.
  • An Employee Assistance Program - Independent confidential counselling service.
  • Opportunity for career development.
  • An inclusive culture of dedicated, passionate, and professional team members.
  • Positively impacting the lives of others through your career contribution.


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