Customer Relationship Banker

10 hours ago

Katanning, Australia beBeeRelationships Full time $90,000 - $120,000

Job Description:

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You will be joining our team as a Customer Relationship Banker to deliver outstanding customer experiences. Our team is enhancing the financial wellbeing for customers, and we are looking for someone who is passionate about customer service.

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About the Role:

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We are seeking a skilled and motivated individual to join our Multi Channel Branch team. As a Customer Relationship Banker, you will be responsible for assisting customers with general banking transactions, answering questions and queries, and building personal connections with customers through meaningful conversations face to face and through our direct channels.

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Key Responsibilities:

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  • Assist customers with general banking transactions and answer questions and queries">
  • Build personal connections with customers through meaningful conversations face to face and through our direct channels">
  • Work with customers to use our in-branch technology and digital banking options">
  • Complete Financial Health Checks to assess customers' financial needs">
  • Process applications for personal loans, credit cards and associated products">
  • Use tools to capture customer feedback and take action to correct any service breaks to drive improvement">
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Requirements:

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We are interested in hearing from people who have a passion for delivering outstanding customer service with every interaction. The ideal candidate will have great conversations and confidence to ask challenging questions, a problem solving attitude and curiosity in finding the right solutions, an open approach to learning new things and goal oriented, and an ability to work collaboratively as a team to deliver a seamless customer experience.

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Benefits:

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We offer continuous training and development to support your career aspirations and provide a supportive work environment that fosters growth and success.

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What We're Looking For:

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We're keen to support you with the next step in your career and encourage Aboriginal &/or Torres Strait Islander people to apply.

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