Head of Service Qualification and Delivery Specialist
2 months ago
We are seeking a highly experienced Head of Service Qualification and Delivery to join our team at Michael Page. As a key member of our organization, you will be responsible for leading the development and implementation of our service strategy, objectives, policies, and operational plans.
Key Responsibilities- Service Request Review and Prioritization: Review service requests to determine their nature and scope, identifying unique requirements and implications.
- Service Delivery Management: Manage the delivery of service engagements, monitoring progress and compliance with timelines and objectives.
- Service Taxonomy Framework Maintenance: Support the review of services and maintain the taxonomy framework.
- Strategic Planning and Implementation: Support the development and implementation of the unit's strategy, objectives, policies, and operational plans.
- Education: Bachelor's degree in Business Administration or a related field.
- Certifications: Professional certifications in project management, service delivery, or related areas.
- Experience: Extensive experience in service delivery within complex organisational settings such as a large holding group, or a shared services function.
- Skills: Strong analytical and decision-making skills for effective service qualification and prioritisation, expertise in project management and service delivery methodologies, and proficiency in Arabic is highly advantageous.
As a Head of Service Qualification and Delivery at Michael Page, you will have the opportunity to shape the future of government services in Abu Dhabi and work with a top-tier entity in a dynamic and exciting business environment.
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Head of Service Delivery and Qualification
1 week ago
Melbourne, Victoria, Australia Michael Page Full timeAbout Our ClientMichael Page is partnering with a top-tier entity in Abu Dhabi to find a seasoned professional to lead their service delivery and qualification efforts.Job DescriptionWe are seeking a highly experienced Head of Service Qualification and Delivery to join our client's team. In this role, you will be responsible for leading the development and...
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Melbourne, Victoria, Australia Michael Page Full timeAbout the RoleWe are seeking a highly experienced Head of Service Qualification and Delivery to join our team at Michael Page. As a key member of our organization, you will be responsible for leading the development and implementation of our service strategy, objectives, policies, and operational plans.Key ResponsibilitiesReview service requests to determine...
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Melbourne, Victoria, Australia Michael Page Full timeJob DescriptionMichael Page is seeking a highly experienced Head of Service Qualification and Delivery to join our team in Abu Dhabi.The ideal candidate will have a strong background in service delivery and qualification, with experience in complex organisational settings.Key Responsibilities:Develop and implement the unit's strategy, objectives, policies,...
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