
Accounts Receivable Specialist
2 weeks ago
Job Summary
We are seeking an experienced Accounts Receivable Officer to join our finance team. As a key member of our financial operations, you will be responsible for providing and maintaining a prompt and efficient billing and receivables service.
Main Responsibilities:
- Responsible for the overall integrity, including accuracy, completeness, and timelines of billing and receivables.
- Liaise with funding teams, supervisors/managers if any discrepancies with charges or set up of contracts.
- Ensure all miscellaneous costs have been charged to relevant accounts.
- Liaise with medical, nursing, and other hospital staff or external parties to ensure completion and accuracy of documentation as required for Billings and Receivables.
- Raise charges for all accounts in relation to services provided.
- Process payments received by post, phone, including cheques, credit cards, BPay, Quick Terminal, and direct credits.
- Ensure banking is completed and reconciled daily.
- Maintain follow-up of outstanding accounts as per policy.
- Liaise with managers/supervisors in regards to transferring accounts to appropriate Debt Collection Agency.
- Process approved refunds, journals, and credit notes.
- Resolve and action rejections, queries, errors, and exceptions in relation to Billing and Receivables in accordance with procedures.
- Ensure continuous improvement in billing and receivable processes/services to meet agreed service level agreements and customer expectations.
- Communicate effectively with all health funds and internal/external customers to ensure billing information obtained is accurate and revenue is maximized.
- Ensure billing complies with contractual agreements/arrangements and requirements as set by hospitals and/or Group Health Fund team.
- Assist with internal and external audit recommendations relating to billing and receivables.
- Commit to and support our Mission and Values, focusing on delivering exceptional service to patients, families, and communities.
About You:
You will have proven experience with accounts receivable and administrative duties. You will have demonstrated ability to liaise effectively with public, patients, external third parties, and all levels of staff in a professional manner, along with analytical skills and high level of attention to detail and accuracy.
What We Offer:
We offer competitive salary, 12% superannuation, and range of benefits, including flexible work options, purchased leave, and well-being programs.
How to Apply:
If you are passionate about delivering exceptional service and contributing to our mission, please submit your application.
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