Data-Driven Operational Excellence Lead

4 days ago


Melbourne, Victoria, Australia Metro Trains Melbourne Full time
Job Description

The Operational Business Analyst role leads the identification of project delivery, business resource requirements, trends, forecasts, and the delivery of data-driven recommendations and insights for Metro Trains Melbourne's Operations and Passenger Delivery team. This position plays a critical role in supporting output efficiencies by designing, developing, and implementing KPIs and new measures of success within the division.

The successful candidate will be responsible for creating dashboards to report and monitor change, including high-level executive summaries on progress across the OPD team. They will consult various levels of stakeholders to understand performance improvement initiatives by identifying data metrics that will inform problem-solving processes. Additionally, they will facilitate meetings, workshops, and conduct presentations on recommendations, improvement initiatives, and resolving problems for Metro Trains Melbourne.



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