Customer Service Manager

3 days ago

Lithgow, New South Wales, Australia beBeeFrontOffice Full time $90,000 - $110,000

About this role:

Job Description
  • Provide exceptional customer service as the first point of contact for clients and colleagues.
  • Manage phone calls, emails, and messages in a timely and professional manner.
  • Maintain a clean, organized, and fully stocked office environment.
  • Assist with meetings, events, and catering arrangements.
  • Support property management activities such as rental inquiries, applications, inspections, and maintenance requests.
  • Contribute to sales team efforts by providing marketing assistance, stock lists, and online content.
  • Keep accurate records and up-to-date information.
  • Collaborate with colleagues to ensure seamless daily operations.

About you:

Required Skills and Qualifications
  • Proven time management and organizational skills.
  • A friendly and confident demeanor when interacting with clients and colleagues.
  • The ability to multitask and pay close attention to detail.
  • A willingness to learn about property laws and local area knowledge.
  • A valid driver's license is an asset.
  • A professional appearance at all times.
  • Ability and willingness to obtain a Certificate of Registration and complete ongoing training if required.

About us:

Benefits
  • An opportunity to work in a dynamic, professional, and friendly workplace.
  • A supportive team that values excellence, community, and innovation.
  • Ongoing training and development opportunities.

We take pride in delivering exceptional service to our clients while supporting our team members to grow and succeed. Our focus on excellent customer service, teamwork, and employee satisfaction makes us a great place to work.

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