Senior Workplace Host

1 week ago


Brisbane, Queensland, Australia ISS FACILITY MANAGEMENT PTY LTD Full time
About the Role

We are seeking a highly skilled and experienced Senior Workplace Host to join our team at ISS Facility Management Pty Ltd. As a Senior Workplace Host, you will be responsible for delivering an exceptional and engaging workplace experience for our employees, internal and external clients, and their visitors.

Key Responsibilities
  • Provide a Friendly and Engaging Welcoming Experience: Meet all client expectations and act as the face of our customer brand.
  • Represent ISS as a Professional Partner: Understand the safety cultures, proactive and predictive service delivery, and excellence in all aspects of the role.
  • Facilitate Site Tours and Attention to Details: Ensure meeting rooms are reset and stocked, and resolve any equipment issues promptly.
  • Maintain the Assigned Commercial Site/Floors: Ensure all relevant process documents, procedures, and listings are accurate and up to date.
  • Support and Nurture the Online Community: Deliver experiences that are network-based, accessible, and inclusive.
  • Ensure All Relevant Mailboxes are Monitored and Managed.
Our Benefits
  • Competitive Remuneration Package
  • Company Laptop and Mobile Provided
  • Inclusive Workplace that Values Diversity and Promotes Equal Opportunities
  • Employee and Workplace Safety
  • Ongoing Training and Development
  • Internal Promotions and Opportunities
  • Access to Staff Discounts
  • Work-Life Balance
Minimum Criteria
  • Strong Experience in Housekeeping/Hotel Receptionist or Outstanding Track Record of Delivering Exceptional Customer Experiences
  • Demonstrated Ability Managing Stakeholder Relationships
  • Excellent Multi-Tasking Skills
  • Excellent Personal Presentation, with Well-Developed Verbal & Written Communication Skills
  • Professional C-Suite Engagement Skills
  • Proficient in Microsoft Office Suite
  • Sound Time Management Skills, Self-Motivated, Organised, and Ability to Work Unsupervised
  • Solution-Focused Team Player
  • Able to Provide a Clear Police Check Dated in the Last 3 Months and Other Compliance Requirements
Desirable Criteria
  • Delivery of Workplace Experience Services in a Corporate Office Environment


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