Senior Documentation Specialist

3 days ago


Canberra, ACT, Australia EDT Global Pty Ltd. Full time
About the Role

We are seeking a highly skilled Senior Documentation Specialist to join our team at EDT Global Pty Ltd. as a Technical Writer with elements of Business Analysis included in the role.

Key Responsibilities
  • Develop High-Quality Documentation: Create policy, process, and procedure documentation that meets relevant standards, tailored for its intended audience.
  • Collaborate with Stakeholders: Work with broader ADF stakeholders, DSTG, and International Partners to deliver the WNA System.
  • Support Business Analytics Solutions: Contribute to the creation of top-notch business analytics solutions in an Agile environment.
  • Document Test & Evaluation Activities: Develop and maintain documentation supporting Test & Evaluation (T&E) and Verification & Validation (V&V) activities and procedures.
  • Standard Operating Procedures: Work with other Support and Technical teams to create Standard Operating Procedures (SOPs) and Knowledge-Based Articles (KBAs).
  • Project Deliverables: Complete project deliverables within the assigned area, including quality control and sign-off responsibilities.
  • Task Prioritization: Prioritize tasks and deliverables effectively to meet specified deadlines.
  • Business Process Analysis: Analyze and document business and functional processes and requirements using standard analysis methodologies and tools.
Requirements
  • Experience: Over 5 years of experience working as a Business Analyst or Technical Writer.
  • Multi-Vendor Solutions: Proven experience in supporting and assessing multi-vendor solutions.
  • Risk Management: Demonstrated ability to identify and manage risks within an ICT environment.
  • Team Collaboration: Experience collaborating within multi-disciplinary teams in a complex project setting.
  • Technical Writing: Proficiency in drafting technical documents according to established standards (e.g., ADF Writing Manual).


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