Operations Manager

11 hours ago

Launceston, Tasmania, Australia beBeeOperations Full time $92,649 - $124,943
Job Title

About this role:

  • We are seeking an Operations Manager to lead and support our branch-based administration, customer service, and logistics functions.
  • This is a strategic thinking role that requires effective management of core functions across all branches, prioritizing initiatives that deliver real business impact.

The successful candidate will have prior experience in a similar role, responsible for leading and implementing improvement initiatives. A background in logistics is desirable but not essential.

This role offers the opportunity to thrive on solving complex problems, aligning teams, and creating lasting change within a fast-paced, collaborative environment.

  • Key Responsibilities:
    • The effective management and continuous improvement of administration, customer service, and logistics functions across all branches.
    • Review and alignment of core functions across branches to enable consistency of approach and cross-branch support for specific role functions.
    • Partnering with operations, finance, commercial, sales, HR, and IT to review, improve, or embed new processes that better align business support functions with the goals and objectives of the logistics business.
    • Work with operational managers to facilitate and enhance interactions between business support and operational functions to improve customer experience, business insights, revenue capture, and cost optimization.
    • Development and execution of strategies to improve customer service, administrative support, and logistics within the company and contribute to strategies and operational improvements in administration more broadly.
    • Other tasks reasonably required from time to time.

Strait Link celebrates diversity and is committed to a diverse and inclusive workplace that gives everyone the chance to contribute to a bigger and brighter future.

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