Financial Services Representative

3 days ago

Cairns, Queensland, Australia beBeeCustomerAdvisor Full time $60,000 - $80,000

About the Role:

You will be the main point of contact for our customers, delivering exceptional service and support to meet their financial needs. This will involve having in-depth conversations to understand their goals and partnering with other specialists to achieve them.

Key areas of focus include digital literacy, online banking, transactions, cash handling, query resolution, and paperwork assistance. A strong risk mindset is also essential to ensure secure and accurate operations.

Your Key Responsibilities:

  • Provide outstanding customer service
  • Have experience in a customer-facing environment and ability to meet targets
  • Maintain attention to detail for secure and accurate transactions with a risk-focused approach
  • Develop confidence in communicating with customers face-to-face and over the phone
  • Earn the ability to convey what makes us unique
  • Promote collaboration among team members to achieve shared goals

About Us:

We are a diverse team that values each member's contributions. Our work has a direct impact on our customers and communities, making every effort meaningful and impactful.

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