Project Director

3 weeks ago


Cowes, Victoria, Australia Wyndham Destinations Full time

Lead the Charge

We are seeking a results-driven Project Director to lead our Phillip Island Sales Team. This is a unique opportunity to drive outstanding results and leadership.

About the Role

The Project Director will plan, control, and direct the daily activities of the sales team to achieve maximum sales efficiencies while maintaining high quality standards. The role is responsible for ensuring the site meets or exceeds the monthly site budget in a positive and compliant manner.

About You

You will have a proven background in Timeshare/Vacation Ownership sales with experience in supporting and managing a successful high-volume sales team. You will have a track record of achieving sales targets and closing deals. You will have sound leadership ability, including motivating, coaching, and performance management, accompanied by effective communication skills and the ability to build positive relationships with internal and external customers.

Key Responsibilities

  • Lead the sales management team to provide a positive interface with all on-site and corporate departments.
  • Share the role of presenter/trainer as required.
  • Develop community relations between the Company and the neighborhood through positive representation and proactive community awareness.
  • Utilize sales, marketing, and fiscal reports to assist in managing the site profitability.
  • Actively support and model compliance with company policies and procedures.
  • Ensure currency of required permits, licenses, certifications, etc. to enable sales operations.
  • Ensure all employees stay current with required government licenses, work permits, etc.
  • Build, develop, and manage an engaged team.
  • Provide regular coaching, mentoring, and feedback to the team to ensure continued development and identify training needs.
  • Establish service quality standards based on internal customer requirements.
  • Identify trends/root causes and take action to ensure desired results are achieved.
  • Develop and sponsor initiatives that foster open communication.
  • Consult with appropriate stakeholders to obtain agreement or remove barriers before implementing change.

Key Position Criteria

  • Excellent written and verbal communication skills, including the ability to build relationships with key stakeholders across all levels of the business.
  • Demonstrated empathy and the ability to build upon other people's ideas.
  • Proven ability to implement alternative methods to achieve goals in the face of obstacles.
  • Ability to meet tight reporting deadlines without compromising quality.
  • Proven leadership, motivating, coaching, and performance management skills.
  • Ability to plan for line requirements and attract, recruit, and retain quality sales staff.
  • High-level application and focus to drive sales, using sales techniques such as building rapport, needs/values selling, negotiating, and closing the sale.
  • Strong personal values regarding customer service, delivering on the promise, and integrity.
  • A solutions focus and problem-solving ability.
  • Ability to conduct effective meetings.
  • Knowledge and application of sales techniques such as building rapport, needs/values selling, negotiating, and closing the sale.
  • Positive and enthusiastic attitude and ability to inspire same in others.
  • Excellent written and verbal communication skills.
  • Works positively and constructively with all levels within the Company.
  • Presents oneself as a professional role model.
  • Ability to work effectively with all levels of employees and guests.
  • Ability to recognize financial trends and their application to the business and to put in place plans to enhance profitability of the sales site.
  • Working knowledge of computer software and sales applications.

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