
Leader
4 days ago
We are seeking a highly skilled and experienced leader to join our team in Geelong.
The successful candidate will be responsible for leading a team to deliver key objectives and meet critical service standards. This includes understanding performance drivers and identifying opportunities for continuous improvement.
The role requires utilising technical knowledge to ensure quality decisions are made by the team, as well as meeting internal and external customer expectations.
This is an exciting opportunity that allows you to contribute to a broader team culture enhancing staff engagement and commitment to our objective.
Key Responsibilities:
- Lead a team to deliver key objectives and meet critical service standards
- Understand performance drivers and identify opportunities for continuous improvement
- Utilise technical knowledge to ensure quality decisions are made by the team
- Meet internal and external customer expectations
About You:
- Extensive personal injury management expertise
- Proven track record of driving high performance teams
- Demonstrated experience in coaching and developing team members
- Innovative thinking - creative ideas to improve operational effectiveness and efficiency
- Demonstrated ability for developing strong relationships and effectively resolving escalations
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