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High-Tech Infrastructure Specialist
1 month ago
About Cdc Data Centres:
We are a leading operator of sovereign, secure, world-class data centre facilities in Australia.
Headquartered in Canberra with multiple facilities across ACT, NSW, VIC and New Zealand, our diversified operations provide secure data centre configurations that support co-location, containerised and hyperscale compute environments with all campuses interconnected with high-speed carrier grade networks.
At Cdc Data Centres, we value diversity and strive to create an inclusive workplace that promotes and respects individual differences. We believe that everyone's unique experiences enable us to deliver meaningful benefits for our people, our clients and communities. Our mission is to attract, retain and grow the world's best data centre team.
Our people are committed, tenacious and meticulous in supporting our customers. Together, we configure the landscape to meet the security, reliability, connectivity and sustainability needs for today and tomorrow.
About the Role:
In this role, you will support a broad team responsible for the maintenance, repair and incident response of critical services and systems covering Electrical, Mechanical and Fire. As a Service Technician, you will be the first to respond to alerts and alarms, assign severity, prioritise rectification and determine whether escalation is required to third-party contractors.
You will proactively perform inspections to ensure all critical infrastructure is operating as designed and identify any possible risks to the infrastructure and buildings. The team assists with monitoring all contractors conducting critical work and ensures strict adherence to processes and procedures.
Key Responsibilities Include:
- Promptly responding to service requests and emergency faults.
- Conducting initial fault finding, determining causes and implementing remedies.
- Communicating repair timelines with internal teams for coordinated client communications.
- Performing critical switching to prevent disruptions in case of equipment failure.
- Ensuring timely completion of planned maintenance, daily site reviews and adherence to safety policies.
You will also enforce safe work practices, embrace CDC's values, provide leadership and mentor junior staff.
About You:
We are looking for a passionate individual with a trade or tertiary qualification in relevant fields (Electrical, Refrigeration, Mechanical, Mechatronics, Fire, Telecommunications).
- Proven experience/exposure in trade or critical facilities.
- Prior experience in critical infrastructure environments with adherence to strict procedures.
- Experience operating Building Management Systems (BMS) or Energy Management Systems (EMS).
- Exposure to data centre equipment, including CRAC units, UPS, generators and fire systems.
- Demonstrated skills in managing critical infrastructure, utilising electronic monitoring systems, fault-finding and contributing to process improvements.
Salary: $80,000 - $110,000 per annum, depending on experience.
Working Rights: Applicants must have Australian Citizenship and be able to obtain and maintain an NV1 Security Clearance.