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Monitoring Operations Specialist

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City Of Cockburn, Australia beBeeSecurity Full time $60,000 - $80,000

Job Title: Monitoring Officer

Job Description:

Chubb Fire & Security is looking for a skilled and motivated Monitoring Officer to join our team. As a key member of our monitoring centre, you will be responsible for ensuring the smooth operation of our alarm systems, responding to emergency calls, and providing excellent customer service.

The ideal candidate will have strong communication skills, be able to multitask in a fast-paced environment, and have a calm and professional demeanor. They will also be able to work effectively in a team, take initiative, and maintain high levels of productivity.

Key Responsibilities:

  • Responding to emergency calls and alarms in a timely and efficient manner
  • Providing excellent customer service and resolving customer complaints
  • Monitoring alarm systems and detecting potential security breaches
  • Working collaboratively with other teams to achieve business objectives
Required Skills and Qualifications:
  • Strong communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
  • High level of professionalism and integrity
  • Excellent problem-solving and analytical skills
  • Ability to work effectively in a team and build strong relationships
Benefits:
  • Competitive salary and benefits package
  • Opportunities for career advancement and professional growth
  • Flexible working hours and work-life balance
  • Access to training and development programs
About Us:

Chubb Fire & Security is a leading provider of fire safety and security solutions. We are committed to protecting people and property through innovative technology and exceptional service.