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Service Delivery Manager

2 weeks ago


Adelaide, South Australia beBeeOperations Full time $150,000 - $180,000
Job Title: Service Delivery Manager

This role is a key leadership position that oversees the delivery of strategic and operational objectives.

About The Role:
  • Manage, coordinate, develop and coach the team to ensure high quality service and experience achieving timely delivery goals
  • Implement productivity, quality, operational and customer service standards and manage the team to achieve these standards continuously
  • Oversee the operational division including scheduling, workloads, training and performance evaluation of both teams and individuals

Key Responsibilities Will Include:

  • Manage day-to-day operations including delivery plans, freight movement, workload forecasting and resource requirements
  • Collaborate cross-departmentally to align operations with organisational objectives
  • Report on operational efficiency and quality standards

Requirements:

  • Experience leading operations in a transport and logistics business or similar
  • Demonstrated people management skills
  • Strong interpersonal and communication skills