Transformational Quality Leader

1 week ago

Melbourne, Victoria, Australia beBeeQualityExpert Full time $120,000 - $180,000
Job Overview

We are seeking a seasoned professional to lead our organization forward in the field of Quality and Transformation. The ideal candidate will have a deep understanding of transformational initiatives, particularly in the Telecom domain.

Main Responsibilities:

  • Create a comprehensive framework for managing quality across various functions
  • Determine Critical-to-Quality (CTQ) parameters and linkages to Service Level Agreements (SLA) and Key Performance Indicators (KPIs)
  • Lead transformative projects and obtain approvals by providing business justifications
  • Prioritize projects and deliver a short-term and long-term roadmap for transformation based on complexity, benefits, investments, and time to realize those benefits

Key Requirements:

  • At least 8 years of experience in various transformational initiatives across service delivery and assurance space within Telecom domain
  • Strong leadership and management skills, including providing guidance on work health and safety policies and procedures

Deliverables:

  • A well-structured Quality Management Framework
  • Clear identification of CTQ parameters and SLAs/KPIs
  • Effective project leadership and stakeholder engagement
  • A prioritized roadmap for transformation with clear timelines and milestones

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