Care Scheduler

3 days ago

Geelong, Victoria, Australia beBeeScheduling Full time $75,000 - $90,000
Scheduling Coordinator

Are you a highly organized and detail-oriented individual with excellent communication skills? We are seeking a Scheduling Coordinator to join our team in creating and maintaining accurate Support Worker schedules, matching Support Workers to Service Users based on skills and availability, coordinating visits and cancellations, and ensuring timely communication with Service Users, families, and staff.

This is a full-time position offering a competitive salary and benefits package. The ideal candidate will have a high school diploma or equivalent, 1+ years of scheduling, coordination, or administrative experience, strong organizational skills, attention to detail, excellent verbal and written communication, and proficiency with scheduling software and MS Office.

Key Responsibilities:

  • Create and maintain accurate Support Worker schedules using Carelink
  • Match Support Workers to Service Users based on skills, availability, and care plans
  • Confirm appointments, manage cancellations/rescheduling, and handle last-minute coverage
  • Communicate with Service Users, families, and Support Workers by phone, text, and email
  • Monitor attendance, mileage, and shift notes; escalate issues to management
  • Maintain client and employee records in compliance with privacy policies
  • Prepare daily/weekly schedule reports and support payroll/timekeeping entries
  • Participate in on-call rotation for after-hours scheduling needs

Required Skills and Qualifications:

  • High school diploma or equivalent
  • 1+ years of scheduling, coordination, or administrative experience (healthcare/home care preferred)
  • Strong organizational skills and attention to detail
  • Excellent verbal and written communication
  • Proficient with scheduling software, MS Office (Outlook, Excel), and mobile communication
  • Ability to handle multiple priorities and work under time pressure
  • Reliable, professional, and compassionate attitude

Benefits:

  • Full-time hours and stability
  • Competitive salary
  • Training and professional development opportunities
  • Supportive, team environment

What We Offer:

This role offers a unique opportunity to make a difference in people's lives while developing your skills and career in home care.

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