Club Operations Manager

1 month ago


Ryde, Australia Next Gen Health & Lifestyle Clubs Full time

About the Role:

We are seeking a highly motivated and experienced General Manager to lead the day-to-day operations of our club. As the General Manager, you will play a key role in ensuring the club's success and delivering an exceptional member experience.

Key Responsibilities:

  • Lead and manage the team to achieve sales, customer service, and employee engagement goals.
  • Develop and implement business strategies to drive revenue growth and improve operational efficiency.
  • Recruit, select, hire, and train Heads of Department Managers and staff.
  • Manage and develop staff within the club to ensure they have the skills and knowledge to deliver exceptional member experiences.
  • Actively participate in ongoing communication with the Executive Team, Heads of Departments, other General Managers, and staff, as required.

Requirements:

  • Passion for health and fitness and driving for results.
  • Previous experience working in management in fitness or retail environment.
  • A strong attention to detail with the ability to also see the bigger picture.
  • Ability to think quickly as situations arise and make timely effective decisions.
  • Demonstrated experience driving for team results.
  • Excellent communication skills and experience providing constructive feedback.
  • Flexibility to work a rotating roster between the hours of 5am-10pm, Monday to Sunday.
  • Demonstrated ability to develop team members and effectively manage team member performance.
  • P&L experience and effective problem-solving skills.
  • Strong customer service skills.

About Next Gen Clubs:

Next Gen Clubs is a family-oriented health and lifestyle club that offers unrivalled facilities and service levels for our members. Our clubs feature state-of-the-art exercise machines, indoor and outdoor pools, and hundreds of exercise classes per week. We also offer licensed cafés and lounges with free internet access, crèches, children's play rooms, and programs.



  • Ryde, Australia Next Gen Health & Lifestyle Clubs Full time

    At Next Gen Health & Lifestyle Clubs, we are seeking a skilled Operational Club Manager to lead our team in delivering exceptional member experiences.About the RoleThis is an exciting opportunity for a highly organized and customer-focused individual to join our dynamic team. As an Operational Club Manager, you will be responsible for ensuring the smooth...


  • Ryde, Australia Next Gen Health & Lifestyle Clubs Full time

    Company Overview">Next Gen Health & Lifestyle Clubs is a dynamic organization that offers a spectacular club environment, a team-oriented culture, flexible working hours, and access to the clubs' facilities. We are committed to providing an exceptional member experience in our club.">About the Role">We are seeking a full-time Club Operations Manager to join...


  • Ryde, Australia Next Gen Health & Lifestyle Clubs Full time

    Job DescriptionWe are seeking an experienced Club Operations Manager to join our dynamic team at Next Gen Health & Lifestyle Clubs.The successful candidate will be responsible for ensuring the smooth operation of our club, providing exceptional customer service, and leading a team of professionals in delivering a premium member experience.


  • Ryde, Australia Next Gen Health & Lifestyle Clubs Full time

    About the RoleWe are seeking an experienced and passionate General Manager to lead the day-to-day operations of our club. As a key member of our team, you will be responsible for driving business strategy, developing and coaching our team members, and ensuring exceptional member experiences.Key ResponsibilitiesLead and manage the team to achieve sales...


  • Ryde, Australia Next Gen Health & Lifestyle Clubs Full time

    Next Gen Health & Lifestyle Clubs is a dynamic organization that offers an exceptional club environment to its members.We are seeking a highly organized and naturally charismatic individual to join our team as a Club Operations Manager. This role presents an exciting opportunity for the right candidate to excel in delivering premium customer service, leading...


  • Ryde, Australia Next Gen Health & Lifestyle Clubs Full time

    About the RoleWe are seeking a highly motivated and experienced General Manager to lead the day-to-day operations of our club in Ryde. As the General Manager, you will play a key role in ensuring the club's success and providing an exceptional experience for our members and employees.Key ResponsibilitiesLead and manage the team to achieve sales, customer...


  • Ryde, Australia Next Gen Health & Lifestyle Clubs Full time

    We are seeking an experienced Club Operations Manager to join our team at Next Gen Health & Lifestyle Clubs.Company OverviewNext Gen Health & Lifestyle Clubs offers a unique opportunity to work in a dynamic and fun environment, providing premium customer service and creating a positive member experience.About the RoleThis is an exciting opportunity to lead...


  • Ryde, Australia Next Gen Health & Lifestyle Clubs Full time

    Are you passionate about delivering exceptional customer service and leading a dynamic team?We are seeking a Duty Manager to join our team at Next Gen Health & Lifestyle Clubs.Key Responsibilities:Exceed member expectations and maintain high service standards;Ensure cleanliness of change rooms, steam, sauna areas and pool surrounds of our pools and...


  • Ryde, Australia Next Gen Health & Lifestyle Clubs Full time

    Next Gen Health & Lifestyle ClubsWe are seeking an experienced professional to join our team as a Club Operations Manager.About Us:Next Gen Health & Lifestyle Clubs are Australia and New Zealand's premier health and lifestyle destinations, providing exceptional experiences for our members. Our mission is to create a supportive, dynamic, and fun environment...

  • Duty Manager

    4 weeks ago


    Ryde, Australia Next Gen Health & Lifestyle Clubs Full time

    Club Operations RoleCasual positions are available at Next Gen Health & Lifestyle Clubs.We are seeking a Duty Manager to join our team and contribute to creating a positive member experience in our club.To be successful in this role, you will have:Experience in delivering premium customer service;Natural leadership and highly organised qualities;Strong...


  • Ryde, Australia Next Gen Health & Lifestyle Clubs Full time

    About Next Gen Health & Lifestyle ClubsWe are Australia and New Zealand's premier health and lifestyle destinations, providing an exceptional experience for our members. Our goal is to create a supportive, dynamic, and fun environment that promotes a healthy lifestyle.Job SummaryWe are seeking an experienced professional to join our team as a Reception...

  • Premier Club Operator

    3 weeks ago


    Ryde, Australia Next Gen Health & Lifestyle Clubs Full time

    About the Role:We are seeking a highly skilled and experienced Premier Club Operator to join our team at Next Gen Health & Lifestyle Clubs.Key Responsibilities:Deliver exceptional customer service and maintain high service standards;Ensure the cleanliness and exceptional presentation of the Club;Manage the opening and closing of the Club;Provide leadership,...


  • Ryde, Australia Next Gen Health & Lifestyle Clubs Full time

    About UsNext Gen Health & Lifestyle Clubs are Australia and New Zealand's premier health and lifestyle destinations, committed to providing an exceptional experience for our members.Job OverviewWe are seeking a highly organized and methodical Reception Manager to join our team. The successful candidate will be responsible for managing the reception area,...


  • Ryde, Australia Next Gen Health & Lifestyle Clubs Full time

    Next Gen Health & Lifestyle Clubs is a dynamic organization that offers a unique work environment.We are seeking a skilled Duty Manager to join our team. This is an opportunity to work in a premium customer service-focused role, providing exceptional member experiences.The successful candidate will have experience in delivering high-quality customer service,...


  • Ryde, Australia Next Gen Health & Lifestyle Clubs Full time

    About the RoleWe are seeking a highly skilled and motivated Club Membership Operations Coordinator to join our team at Next Gen Health & Lifestyle Clubs in Ryde. As a key member of our team, you will play a vital role in ensuring seamless membership operations and delivering an exceptional customer experience.As a Club Membership Operations Coordinator, your...

  • General Manager

    2 months ago


    Ryde, Australia Next Gen Health & Lifestyle Clubs Full time

    Are you looking to balance work and lifestyle? Next Gen Ryde are looking for an energetic, passionate and engaging General Manager to lead the day to day operations of the club. **About the role** As the General Manager of Next Gen Ryde you will play a key role in making sure the club is a success for both our members and employees. You will lead and manage...


  • Ryde, Australia Next Gen Health & Lifestyle Clubs Full time

    Next Gen Health & Lifestyle Clubs is a dynamic organization offering a spectacular club environment and a team-orientated culture. We are seeking a full-time Duty Manager to join our team.Key Responsibilities:To exceed member expectations and maintain high service standards;To ensure the cleanliness of change rooms, steam, sauna areas, and pool surrounds of...

  • Operations Manager

    1 day ago


    Ryde, Australia Next Gen Health & Lifestyle Clubs Full time

    Are you a customer service professional with strong leadership qualities?We are seeking an Operations Manager to join our team at Next Gen Health & Lifestyle Clubs.This role offers a salary of $80,000 - $100,000 per annum, depending on experience, and the opportunity to work in a dynamic and fun environment.About UsNext Gen Health & Lifestyle Clubs is a...

  • General Manager

    2 months ago


    Ryde, Australia Next Gen Health & Lifestyle Clubs Full time

    Are you looking to balance work and lifestyle?  Next Gen Ryde are looking for an energetic, passionate and engaging General Manager to lead the day to day operations of the club. About the roleAs the General Manager of Next Gen Ryde you will play a key role in making sure the club is a success for both our members and employees. You will lead and manage...

  • General Manager

    2 months ago


    Ryde, Australia Next Gen Health & Lifestyle Clubs Full time

    Full Time - Flexible Working HoursAre you looking to balance work and lifestyle?  Next Gen Ryde are looking for an energetic, passionate and engaging General Manager to lead the day to day operations of the club.About the roleAs the General Manager of Next Gen Ryde you will play a key role in making sure the club is a success for both our members and...