Client Service Officer

3 weeks ago


Rosny, Australia Department of Justice Full time
Job Summary

We are seeking a skilled Client Service Officer to join our team at the Department of Justice. As a key member of our staff, you will provide exceptional customer service and support in the registration of vital events, including births, deaths, and marriages.

Your primary responsibility will be to assess applications, verify information, and accurately record vital events in our systems. You will also provide advice to stakeholders on legislation, policies, and procedures related to registration matters.

Key Responsibilities
  • Provide information to customers about vital records registration.
  • Assess applications and conduct searches of registers, ensuring compliance with access policies and privacy constraints.
  • Review, verify, and accurately transcribe information from historical records into relevant systems.
  • Offer advice on legislation, policies, and procedures related to registration matters.
  • Support staff in all areas of vital records registration and contribute to ongoing improvement initiatives.
Pre-employment Checks

The Head of State Service has determined that the person nominated for this vacancy must satisfy pre-employment checks before taking up the appointment.

The following checks will be conducted:

  • Pre-employment checks.
  • Disciplinary action in previous employment.
  • Identification check.


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