Quality Enhancement Director

1 day ago


Sydney, New South Wales, Australia beBeeImprovement Full time $1,170,000 - $1,717,200
Quality Enhancement Director

The role of the Quality Enhancement Director is pivotal in ensuring seamless customer-facing quality activities and rapid responses to Customer Quality issues through efficient problem-solving initiatives.

This position entails defining and implementing short, medium, and long-term strategic actions to enhance quality across the entire value chain, overseeing global quality processes, driving quality-related certification activities, and maintaining intact quality management systems.

The ideal candidate will establish process performance indicators, ensure effective internal controls, continuously analyze process indicators, and take action to address situations where process performance deviates from expectations.

In addition, the Quality Enhancement Director will implement, deploy, and maintain a CI & Lean culture, define and implement a structure to generate, prioritize, and execute improvement ideas, lead the deployment of Lean principles, Six Sigma tools, and continuous improvement methodologies across departments.

  • Manage resolution of high-profile NCRs reported, monitor and control customer interventions triggered by customer dissatisfaction.
  • Protect and strengthen customer trust by effectively addressing quality issues to eliminate or reduce their impacts.
  • Act as an advocate for the customer by ensuring the Voice of Customer is represented within the local quality strategy.
  • Ensure compliance with applicable external and internal regulations, procedures, and guidelines.

Living Hitachi Energy's core values of safety and integrity, this individual will take responsibility for their own actions while caring for colleagues and the business.

Key Responsibilities:

  • Holding an Engineering degree.
  • Possessing Lean 6Sigma, Green Belt or above (QLT.02.QCI).
  • Experience with Quality core tools such as 8D, Ishikawa, 5W, A3, TQM, PDCA.
  • ISO certification and Auditing, Quality Management Systems, Performance Management and Analytics.


  • Sydney, New South Wales, Australia beBeeAssurance Full time $50,160 - $59,586

    Quality Assurance and Enhancement SpecialistJob SummaryWe are seeking a proactive Quality Assurance and Enhancement Specialist to contribute to the strategic development and implementation of our quality assurance and enhancement policies and procedures. The post holder will be responsible for managing, implementing and enforcing QAE policies, procedures and...

  • Quality Director Lead

    2 weeks ago


    Sydney, New South Wales, Australia beBeeLeadership Full time $100,000 - $130,000

    The Quality Director Lead plays a key role within the organization's Innovation and Quality Team. This role collaborates across clinical care, practice, governance, and innovation to drive quality initiatives.Key ResponsibilitiesDevelop and implement strategic quality initiativesEnsure regulatory compliance is maintainedOversee accreditation, service...


  • Sydney, New South Wales, Australia beBeePatientSafety Full time $127,150 - $144,444

    Job OverviewThe Director of Patient Safety plays a pivotal role in enhancing the quality and safety standards across the organization.This strategic leader is responsible for managing portfolios related to quality improvement, patient complaints, risk, and accreditation. They will provide high-level advice and support to senior executives on governance and...


  • Sydney, New South Wales, Australia beBeeQualityManagement Full time $144,162 - $170,679

    Director, Advisory Quality ManagementWe seek a Director to champion quality as a strategic driver of our success in the service line.This role involves:Developing and implementing control processes to ensure services meet established standards.Identifying potential risks, assessing their impact, and developing strategies to mitigate them.Ensuring that...


  • Sydney, New South Wales, Australia beBeeLeadership Full time $50,160 - $59,806

    Quality Assurance & Enhancement Leadership RoleThis role will contribute to the development and implementation of quality assurance policies focusing on collaborative partnerships and higher/degree apprenticeships.The postholder will be responsible for managing, implementing and enforcing policies related to collaborative partnerships and higher/degree...

  • Pathology Director

    2 weeks ago


    Sydney, New South Wales, Australia beBeeLeadership Full time $200,000 - $250,000

    Director of Laboratory OperationsThe Director plays a pivotal role in ensuring the highest standards of quality and safety, driving optimal patient outcomes.Key Responsibilities:Strategic Leadership: Provide visionary leadership to all service functions, ensuring seamless operational supervision.Risk Management: Systematically manage laboratory operations to...


  • Sydney, New South Wales, Australia Bebeecare Full time

    Senior Aged Care Specialist RoleThis senior position involves enhancing quality of care and resident wellbeing by specialising in key areas.Key Responsibilities:Deliver expert clinical assessments and care plans that prioritise resident wellbeing.Lead a team of Registered Nurses to enhance standards of care and foster a positive work environment.Collaborate...


  • Sydney, New South Wales, Australia Australian Aged Care Quality Agency Full time

    As an Assistant Director in the Quality Assessment and Monitoring Group, you will: Provide strategic direction and leadership to a team, building both individual and team capacity to undertake roles efficiently and professionally and meet the expected standards of service quality and consistency. Work constructively with key internal and external...


  • Sydney, New South Wales, Australia beBeeCare Full time $110,000 - $150,000

    Senior Aged Care Specialist RoleThis senior position involves enhancing quality of care and resident wellbeing by specialising in key areas.Key Responsibilities:Deliver expert clinical assessments and care plans that prioritise resident wellbeing.Lead a team of Registered Nurses to enhance standards of care and foster a positive work environment.Collaborate...


  • Sydney, New South Wales, Australia beBeeQuality Full time $80,000 - $145,000

    Customer Quality Assurance Manager RoleThe purpose of this role is to guarantee client satisfaction with the delivery of high-quality, accurate, and timely results from all PhotonAssay units.Ensure that short-term and long-term QAQC meets laboratory and end-user customer requirements, establishing trust in PhotonAssay.Communicate and manage relationships...