Vn-0721518 El1 Assistant Director Quality

11 hours ago


Sydney, New South Wales, Australia Australian Aged Care Quality Agency Full time

As an Assistant Director in the Quality Assessment and Monitoring Group, you will: Provide strategic direction and leadership to a team, building both individual and team capacity to undertake roles efficiently and professionally and meet the expected standards of service quality and consistency. Work constructively with key internal and external stakeholders and support staff to effectively manage operational priorities and implement effective change in a reform environment. Manage high volumes of work to achieve business priorities and key performance indicators. Be accountable for monitoring emerging issues, identifying the impact of these on the Group's operational priorities and implementing agreed treatments.

Provide excellent interpersonal and oral and communication skills with the ability to establish and maintain professional relationships with key external stakeholders. Work collaboratively with others to focusing on the operational priorities and strategic direction of the Commission. Identify and respond appropriately to risk within a regulatory risk framework. Deliver excellent attention to detail, strong written communication skills, and adept time management skills.

Deliver in depth knowledge and experience in administrative decision making or be able to demonstrate a capacity to quickly acquire this knowledge. Provide comprehensive understanding of contemporary regulatory investigations processes, practices, and experience in leading investigative reviews (relevant to some roles). Undertake work activities with an awareness of their possible impact on strategic, political, or operational outcomes for the Commission. Understand and comply with legislative, policy and regulatory frameworks, such as the Aged Care Quality and Safety Commission Act (2018) and the Aged Care Quality and Safety Commission Rules (2018) and the Aged Care Quality Standards.


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