Senior Banking Consultant

2 weeks ago

Wetherill Park, Australia ANZ Full time
About Us

At ANZ, we're committed to shaping a world where people and communities thrive. Our mission is to improve the financial wellbeing and sustainability of our millions of customers.

About the Role

As a Senior Banking Consultant in our Retail Banking team, you'll play a key role in delivering the desired customer experience by adopting a positive relationship-based, customer-centric approach. You'll identify and prioritize the complete financial needs of customers, providing a full range of professional services and advice to help them meet their financial goals.

You'll work closely with customers to understand their needs and provide tailored solutions, leveraging ANZ's range of home loan, insurance, investment products, and transactional services. Your expertise will be essential in building strong relationships with customers, ensuring their financial wellbeing and sustainability.

This role requires a high level of communication and interpersonal skills, as well as leadership and coaching capabilities. You'll be an influential user and promoter of technology, able to multi-task and adapt to change and ambiguity.

What We're Looking For
  • Prior experience in developing strong relationships in a customer-focused role
  • Significant experience in financial services, preferably within the retail banking sector
  • Excellent communication and interpersonal skills
  • Leadership and coaching capabilities
  • Experience in being an influential user and promoter of technology
  • Ability to multi-task, highly adaptable to change and ambiguity
Why Join Us?

At ANZ, you'll have the resources, opportunities, and support you need to take the next big step in your career. We're a diverse bunch, with a range of flexible working arrangements and benefits, including access to health and wellbeing services and discounts on selected products and services.

We welcome applications from everyone and encourage you to talk to us about any adjustments you may require to our recruitment process or the role itself. If you're a candidate with a disability or access requirement, let us know how we can provide you with additional support.

To find out more about working at ANZ, visit https://www.anz.com.au/careers.

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