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Resident Engagement Specialist
3 weeks ago
Enhance Resident Engagement
We are seeking an experienced Lifestyle Coordinator to join our team at our Mornington location. This is a unique opportunity to work closely with our General Manager and care team to ensure all residents enjoy a rich and purposeful lifestyle.
About the Role
- Develop and manage various programs and events that cater to the diverse interests and needs of our residents, ensuring they have opportunities for personal growth and development.
- Foster a warm, welcoming environment where residents feel valued, respected, and cared for, promoting a sense of belonging and community.
Responsibilities
- Individualized Programs: Develop lifestyle programs based on individual needs, preferences, and goals to enhance physical, intellectual, emotional, cultural, and social well-being, tailoring activities to meet the unique needs of each resident.
- Active Participation: Lead and participate in the delivery of activities, ensuring they are engaging and meaningful, and encouraging resident participation and engagement.
- Comprehensive Assessments: Prepare thorough and accurate lifestyle assessments of residents, identifying areas of strength and need, and developing strategies to support their well-being.
- Detailed Documentation: Ensure complete and timely documentation of resident participation and engagement, tracking progress and outcomes.
- Team Management: Manage and coach the lifestyle team to deliver top-notch lifestyle activities, fostering a culture of teamwork and collaboration.
- Training and Orientation: Support the orientation and training of new team members and volunteers, ensuring they have the skills and knowledge needed to provide high-quality care.
- Positive Relationships: Develop and maintain strong relationships with residents, families, and volunteers, building trust and confidence.
- Community Engagement: Facilitate opportunities for residents to engage with the broader community, promoting social inclusion and connections.
About You
- Demonstrated understanding of leisure and lifestyle programming and Aged Care Quality Standards, with experience in implementing best practices and standards.
- Certificate IV in Leisure and Health, or equivalent qualification.
- Previous experience in a Lifestyle Assistant/Coordinator position (or similar), including dementia care, with a proven track record of delivering high-quality care and services.
- Experience using a computerized care management system (desirable) and outstanding computer literacy skills, with ability to learn and adapt to new systems and technologies.
- Strong written and verbal communication and interpersonal skills, with ability to build rapport with residents, families, and colleagues.
