Customer Service Representative

4 weeks ago


Sydney, New South Wales, Australia BGIS Full time
About the Role

We are seeking a skilled Customer Service Representative to join our team at BGIS in Sydney, NSW. As a key member of our customer support team, you will be responsible for providing exceptional service to our clients and resolving their inquiries in a timely and professional manner.

Key Responsibilities
  • Respond to customer inquiries via phone, email, or in-person, ensuring prompt and accurate resolution of issues.
  • Provide product information and promote services to customers, driving sales and revenue growth.
  • Collaborate with internal teams to resolve complex customer issues and provide innovative solutions.
Requirements
  • Excellent communication and interpersonal skills, with the ability to work effectively with diverse customer groups.
  • Strong problem-solving and analytical skills, with the ability to think critically and make sound decisions.
  • Ability to work in a fast-paced environment and meet productivity targets.
What We Offer
  • A competitive salary package, estimated to be around $65,000 - $80,000 per annum, based on industry standards and location.
  • Ongoing training and development opportunities to enhance your skills and career prospects.
  • A dynamic and supportive work environment, with a focus on teamwork and collaboration.
About BGIS

BGIS is a leading provider of IT and business process outsourcing services. Our company is committed to delivering exceptional service and value to our clients, and we are seeking like-minded individuals to join our team.



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