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Tasmanian Service Centre Manager
2 months ago
We are seeking a highly skilled and experienced Service Centre Manager to lead our Tasmanian team and drive business growth. As a key member of our management team, you will be responsible for achieving high returns on investment, enhancing customer service, controlling costs, and maximizing asset returns.
Key Responsibilities- Achieve High ROI: Develop and implement strategies to drive annual returns on investment in excess of 19%.
- Enhance Customer Service: Implement and maintain high standards for customer interactions, operational efficiency, and service quality.
- Control Costs: Monitor and manage operating expenses, identify cost-saving opportunities, and ensure effective budget adherence.
- Maximise Asset Return: Oversee stock management, capital expenditures, and investment returns to optimize profitability.
- Develop Your Team: Motivate, train, and develop your team to foster a strong and skilled workforce.
- Grow Sales and Customer Base: Expand market presence, build lasting customer relationships, and drive sales growth.
- Ensure Compliance: Adhere to all statutory, environmental, and company policies and procedures.
- Proven Leadership Experience: Demonstrate a strong track record in leading teams and driving business growth.
- Sales Focused Environment: Experience in a sales-focused environment with the ability to build and foster relationships with diverse stakeholders.
- Strong Organisational Skills: Excellent organisational, communication, and problem-solving skills.
- Team Management: Ability to manage and motivate a team effectively.
- Continuous Improvement: Commitment to continuous improvement and compliance with company standards.
- Statewide Travel: Ability to commit to statewide travel and attend interstate management meetings.
At Programmed, we are committed to creating a safe and inclusive environment that values and respects diverse styles, backgrounds, experiences, and perspectives. We welcome and encourage women, people of Aboriginal and Torres Strait Islander descent, and people from diverse backgrounds to apply.