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Revenue and Receivables Specialist

2 months ago

Sydney, New South Wales, Australia Royal Freemasons'​ Benevolent Institution Full time
About the Role

We are seeking a highly skilled Revenue and Receivables Specialist to join our Accounts team at Royal Freemasons' Benevolent Institution's Head Office in Sydney.

Key Responsibilities
  • Manage resident data, including entry, transfer, and departure information in our system.
  • Process banking, billing, direct debits, and reconcile refunds according to our policies.
  • Follow up on outstanding debtors, liaise with Villages, and escalate bad debts as per our policies.
  • Update our residents' management system (Epicor) and reconcile information provided by the Department.
  • Conduct reconciliations, end-of-month reporting, and review individual resident funding received for Government funding.
  • Assist Village/Service staff, consumers, and relatives with account inquiries, providing statements, invoices, and addressing system errors.
  • Ensure compliance with relevant legislation, industry standards, and our policies and procedures.
  • Collaborate with the Revenue and Receivables Team to maintain a positive working culture and lead continuous improvement efforts in processes and procedures.
Requirements
  • Relevant experience in revenue and receivable functions (aged care experience is desirable).
  • Experience in Epicor software (desirable)
  • Excellent skills in analytical tools including MS Excel
  • Excellent communication and customer service skills.
  • The ability to work autonomously and prioritise your workload to meet deadlines
What We Offer
  • A supportive and friendly work environment.
  • The opportunity to develop and grow within our organisation.
  • A great location with easy access to public transport.