Support Patient Care Specialist

1 week ago

Sydney, New South Wales, Australia beBeePatient Full time $60,000 - $80,000

**Tele Psychiatry Clinic Job Summary**

We are seeking a dedicated Patient Services Liaison to join our team. The successful candidate will provide exceptional service and support to patients, ensuring they feel informed and at ease.

**Job Responsibilities**

  • Serve as the primary liaison for the clinic, representing commitment to exceptional patient care.
  • Schedule patient appointments over the phone for efficient and convenient booking experiences.
  • Guide patients through processes and next steps, maintaining accurate and up-to-date records using CRM system expertise.
  • Coordinate appointment timelines and calendars with healthcare providers for smooth patient flow.
  • Provide punctual patient paperwork and process payments.
  • Deliver exceptional customer service, reducing wait times and enhancing the patient journey.

**Requirements**

  • Dedicated and devoted personality.
  • Dynamic welcoming nature.
  • Strong communication skills.
  • Ability to work under pressure.
  • Excellent organizational and time management skills.

**Benefits of Working with Us**

  • Flexible Work Arrangements to suit your lifestyle and needs.
  • Work from home option available.
  • Ongoing training, learning and development opportunities.
  • Forward-thinking practice with purpose and meaning.

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