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Practice Development Manager
2 months ago
We are seeking a highly motivated and results-driven Practice Development Manager to join our team at Align Technology, Inc. As a key member of our sales team, you will be responsible for generating sales through existing customers and developing leads for new customers in your assigned territories.
Key Responsibilities- Maintain a high level of service to customers in their assigned territories by ensuring efficient, accurate, and timely responses to enquiries, correspondence, and orders.
- Manage current customer base and proactively seek to increase new opportunities.
- Ensure that all administrative requirements are completed.
- Utilize CRM as a strategic planning tool to track customer activity, territory sales, open leads, customer support calls, and any other reports that will assist in efficiently managing the territory.
- Maintain a high level of product knowledge, clinical understanding, and competence in Invisalign products and processes.
- Develop a complete understanding of how Invisalign, through product and marketing, can significantly increase a practice's profile, gross turnover, and net profit.
- Responsibility to open conversations about i Tero intraoral scanners, in-practice benefits, and detail to drive conversion.
- Attend, participate, and effectively interact in meetings, conferences, and trade shows to increase the profile of Invisalign and differentiate it from other dental companies.
- Attend trade shows, clinical, and promotional programs, events, and training seminars as required.
- Ensure professional representation of Invisalign with customers and internal stakeholders.
- Excellent communication skills with the ability to confidently present to healthcare professionals.
- High level of interpersonal skills and ability to build collaborative relationships with empathy.
- High level of agility in managing and prioritizing tasks, with good organizational, planning, and coordination skills.
- Ability to work autonomously, plan, and manage your territory.
- Strong desire to deliver results and drive growth across the territory.
- Strong persuasive and negotiation skills.
- Sales or marketing experience preferred with a proven track record across the health-related industry.
- Experience in orthodontic, dental, or medical device industry highly advantageous.
- Strong analytical and problem-solving capabilities.
- Good computer skills with a minimum knowledge of using Word, Excel, Outlook, SDFC, and PowerPoint.
- Driver's license essential.
- Travel will be required in the management of the assigned territory, including regional locations.
- Working outside normal hours or weekends will also be required in instances of trade shows, conferences, or sales meetings.