Hotel Guest Service Associate

5 days ago

Gold Coast, Queensland, Australia beBeeAttendant Full time $45,000 - $55,000
About Our Team Member

We are seeking skilled individuals to maintain a clean and organized work environment. The ideal candidate will have experience in a related field, preferably in a hotel with over 200 rooms.

As part of our team, you will be responsible for ensuring guest rooms, corridors, and service areas meet high standards of cleanliness, including changing bed linen, making beds, cleaning bathrooms, and restocking amenities.

Main Responsibilities
  • Taking care of guest requests and inquiries
  • Cleaning guest rooms according to brand standards
  • Performing allocated cleaning duties to achieve brand excellence throughout the facility
  • Transferring dirty laundry and removing trash and recyclables
  • Safe handling and use of cleaning agents
Requirements

To succeed in this role, you must be passionate about delivering excellent customer service and committed to continuous improvement.

In return, we offer opportunities for growth and development, a positive work environment, and discounts on hotel stays worldwide.

Experience and Qualifications
  • Previous experience in a related field, preferably in a hotel setting
  • A positive attitude and excellent communication skills
  • Excellent personal presentation and attention to detail
  • Flexibility to work on a rotating schedule
  • Knowledge of safe chemical usage and manual handling techniques

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