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Freight Operations Specialist

3 weeks ago

Gold Coast, Queensland, Australia beBeeCustomerService Full time $65,000 - $70,000
Job Description:

The primary responsibility of this role is to provide exceptional customer service and support to clients across various industries. This involves effectively managing the day-to-day movement of freight, identifying potential issues, and providing valuable insights to Major Account Managers.

Main Responsibilities:
  • Manage the daily movement of freight within your assigned portfolio
  • Proactively identify and resolve customer issues in a timely manner
  • Develop strong relationships with clients to ensure long-term satisfaction
Requirements:
  • Tertiary qualification or equivalent experience in Customer Service
  • Excellent written and verbal communication skills
  • Strong problem-solving abilities and sound computer knowledge
  • Able to work under pressure and maintain high levels of motivation
Key Skills:
  • Customer Service
  • Freight Management
  • Relationship Building
  • Problem Solving