Chocolate Connoisseur Retail Manager

2 days ago

Melbourne, Victoria, Australia beBeeLeader Full time $60,000 - $85,000
Chocolatier Store Manager

We are seeking a talented and experienced retail leader to join our team as Chocolatier Store Manager. As a key ambassador for our brand, you will be responsible for delivering exceptional customer experiences and driving business growth through effective store management.

About the Role

The Chocolatier Store Manager acts as a catalyst for success, inspiring teams to deliver gold-standard service and achieve sales targets. This role requires a unique blend of leadership skills, product knowledge, and operational expertise.

Main Responsibilities:
  • Lead by example, embodying our brand values and vision.
  • Develop a motivated team that delivers unforgettable customer experiences.
  • Engage and grow your team to provide premium service.
  • Transform team members into chocolate connoisseurs, sharing their knowledge with customers.
  • Meet and exceed service standards and performance goals.
  • Identify and resolve operational hurdles to improve store performance.
  • Drive sales and manage costs effectively to surpass profit targets.
  • Ensure operational excellence through roster management, stock control, and maintenance.
  • Recruit and retain talented team members.
  • Maintain an immaculate and inviting store environment.
Requirements

To succeed in this role, you will need:

  • Minimum 2 years' experience in retail or hospitality leadership.
  • Excellent organizational skills with keen attention to detail.
  • Proven ability to drive sales, service, and profitability.
  • Strong time management and prioritization skills.
  • Experience managing stock and staff scheduling.
  • Team-oriented with the ability to thrive under pressure.
Benefits

You will enjoy a range of benefits, including:

  • Team sales bonus.
  • Staff discounts on products.
  • Learning opportunities and industry mentorship.
  • Flexible roster to support work-life balance.
What's Next?

If you're passionate about delivering exceptional customer experiences and driving business growth, we'd love to hear from you. Please submit your application, along with your cover letter and resume, to take the first step towards this exciting opportunity.

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