GODIVA Chocole Chadstone Store Manager

4 weeks ago

Melbourne, Victoria, Australia at Full time
GODIVA Chocolate Chadstone Store Manager

Belgium is renowned worldwide for its quality chocolate. At the heart of this tradition is GODIVA, established in 1926, which has become a global icon with a presence in over 100 countries, entering the Australian market in 2017.

The Role:

The Godiva Store Manager acts as a brand ambassador and leader, delivering enriched experiences for both staff and customers. This role involves inspiring the team to embody the Godiva experience and achieving retail sales and profitability targets by maintaining high service and operational standards.

Your Responsibilities:

  • Lead by example, embodying GODIVA's vision and values.
  • Develop a motivated team that delivers unforgettable customer experiences.
  • Engage and grow your team to provide gold standard service.
  • Transform team members into chocolate connoisseurs, sharing their knowledge with customers.
  • Meet and exceed service standards and performance goals.
  • Identify and resolve operational hurdles to improve store performance.
  • Drive sales and manage costs effectively to surpass profit targets.
  • Ensure operational excellence through roster management, stock control, and maintenance.
  • Recruit and retain talented team members.
  • Maintain an immaculate and inviting store environment.

About You:

  • Minimum 2 years' experience in retail or hospitality leadership.
  • Excellent organizational skills with keen attention to detail.
  • Proven ability to drive sales, service, and profitability.
  • Strong time management and prioritization skills.
  • Experience managing stock and staff scheduling.
  • Team-oriented with the ability to thrive under pressure.

Benefits:

  • Team sales bonus.
  • Staff discounts on products.
  • Learning opportunities and industry mentorship.
  • Flexible roster to support work-life balance.

If you're ready to lead GODIVA Chadstone into its next chapter of growth, click 'Apply Now' with your cover letter and resume. Your chocolate-filled adventure awaits

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