Retail Sales Consultant: Transforming Customer Experiences

1 week ago


Mackay, Queensland, Australia Telstra Full time

We are seeking a skilled Retail Sales Consultant to join our team in Mackay. As a key member of our retail store, you will be responsible for providing exceptional customer service and sales experiences that meet and exceed our customers' expectations.

With a passion for delivering outstanding results, you will work closely with customers to understand their needs and preferences, and provide tailored solutions that meet their requirements. You will also be responsible for maintaining up-to-date knowledge of our products and services, and staying informed about industry trends and developments.

In this role, you will have the opportunity to work in a fast-paced, dynamic environment where no two days are ever the same. You will be part of a supportive team that values collaboration, innovation, and continuous learning. We offer a comprehensive training program that will equip you with the skills and knowledge needed to excel in this role.

The ideal candidate will have excellent communication and interpersonal skills, as well as a strong ability to build rapport with customers. They will be highly motivated, self-driven, and able to work independently with minimal supervision. A background in sales or customer-facing roles is highly desirable, but not essential.

About the Role

  • Provide exceptional customer service and sales experiences that meet and exceed customer expectations
  • Maintain up-to-date knowledge of products and services, and stay informed about industry trends and developments
  • Work collaboratively with colleagues to achieve sales targets and KPIs
  • Develop and maintain relationships with customers to increase repeat business and referrals
  • Contribute to a positive and inclusive team culture that values diversity, equity, and inclusion

What We Offer

  • A competitive salary package, including base salary ($60,000 - $80,000 per annum) and commission-based incentives
  • Ongoing training and development opportunities to enhance your skills and knowledge
  • A comprehensive benefits package, including health insurance, superannuation, and flexible working arrangements
  • The opportunity to work in a dynamic, innovative environment with a talented and diverse team


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