
Microsoft Dynamics 365 Marketing Automation Specialist
1 day ago
As a seasoned professional in Microsoft Dynamics 365, you have the opportunity to excel in a key role that will drive business growth through marketing and event automation.
About the Role:
- Lead the expansion of real-time journey capabilities and event planning modules, ensuring optimal configuration, feature implementation, and solution documentation.
- Advise on security roles, permissions, and customer engagement settings, including the Customer Insights connector, to ensure seamless integration.
- Collaborate with internal teams to support the development of nurture activities, trigger-based marketing campaigns, and content personalization.
- Provide guidance on implementing brand profiles, preference centers, and consent management to meet regulatory requirements.
- Optimize the Event Planning module, including Power Pages event portal configuration and marketing/event form development.
- Offer technical support and upskill internal teams throughout the optimization process.
Key Skills & Qualifications:
- Tertiary qualifications in an ICT-related field or relevant Microsoft Dynamics 365 certifications.
- Proven experience using and configuring features across Microsoft Dynamics 365 Customer Insights - Journeys and Data products.
- Demonstrated expertise in implementing and optimizing real-time journeys and event planning modules for marketing and event automation.
- Strong understanding of marketing tactics and technical solutions to support them.
- Technical proficiency in CRM systems and related technologies, including data migration projects.
- Knowledge of Australian privacy laws and data protection regulations.
- Familiarity with government IT systems and processes.
Eligibility Criteria:
- Australian Citizens with an Active Baseline Clearance.
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