
Financial Services Specialist
1 week ago
We are seeking a skilled Financial Services Specialist to join our team. As a key member of our operations, you will play a vital role in delivering exceptional customer service and ensuring the smooth processing of benefit payments for Superannuation clients.
The ideal candidate will have a strong understanding of legislative limits and Trustee requirements, with the ability to process benefit payments accurately and efficiently.
This is an excellent opportunity for recent graduates or those looking to start their career in Superannuation, as no prior experience is required.
- Action workflow documents with precision and attention to detail.
- Index outgoing correspondence via Document Manager.
- Prepare benefit payments for processing (Departing Australian Superannuation Payments/Financial Hardships/Compassionate Grounds/Death).
- Process member account updates with a focus on accuracy.
- Check completed simple benefit payments for errors.
- Respond to client enquiries within Service Level Agreements.
To be successful in this role, you will need:
- A can-do attitude and team player mentality.
- The willingness to learn and adapt quickly.
- Drive and commitment towards excellence in all aspects of your work.
- High accuracy and attention to detail in all tasks.
We offer a range of benefits to support your personal and professional growth, including:
- 8 additional paid days per year.
- Hybrid working arrangements to balance work and life.
- Cash bonus for successful referrals.
- Starting school leave - 8.5 days.
- Up to 26 weeks' paid parental leave.
- Discounted health insurance premiums.
- Learning and development programs through Udemy.
We value diversity, inclusivity, and creativity in the workplace. Our culture is welcoming, inclusive, and diverse - everyone's uniqueness is valued and celebrated.
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