Deliver Exceptional Customer Experiences

1 week ago

Perth, Western Australia beBeeRetail Full time $90,000 - $110,000

As a dedicated and passionate team member, you will be responsible for delivering the financial objectives of the concession stores and driving key performance indicators. Your focus will be on creating an exceptional customer experience that is genuine and warm.

Key Responsibilities:
  • Drive Customer Centricity, create an in-store experience that is meaningful and memorable for our customers.
  • Ensure the achievement of all key performance indicators as set by the business to drive sales, profit and productivity.
  • Support the Concession Manager by ensuring the team has a clear understanding of business objectives with a strong commercial acumen.
  • Inspire and empower your team through collaborative leadership, training and development.
  • Embody our key cultural values: Customer Obsessed, Collaborative, Inspirational, Responsible and Dedicated To Quality.
Requirements:
  • A passion for retail, exceptional service skills and a strong sense of personal style and presentation.
  • Ability to manage budgets, interpret financial reports and generate efficient rosters.
  • Support the Concession Manager in managing the performance, productivity, training and development of the team.
  • Operational excellence, experience with stock control and visual merchandising.
  • Ability to build strong relationships with stakeholders across the business.
Why Work With Us:
  • Competitive remuneration package including incentives.
  • Seasonal product allowances and generous discounts for you and your immediate family on Country Road products.
  • Excellent career progression involving regular training and on-the-job development.
  • Genuine, open and high-performing culture.
  • Opportunity to participate in our Corporate Social Responsibility program by supporting community partnerships.

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