Customer Service Professional

6 days ago

Western Australia beBeeCareer Full time $50,000 - $70,000
Job Title:

Customer Service Manager

About the Role

This is an exciting opportunity to join our team as a Customer Service Manager. As a key member of our store operations team, you will be responsible for leading and motivating a high-performing team to deliver exceptional customer service experiences.

Key Responsibilities
  • Building a Customer-Centric Culture:
  • Develop strategies to create a culture that prioritizes customer satisfaction and loyalty.
  • Product Knowledge and Experience:
  • Share knowledge and experience with customers, colleagues, and stakeholders to drive sales and enhance the shopping experience.
  • Leading and Developing Teams:
  • Lead, motivate, and develop a high-performing team to meet their full potential and achieve sales targets.
  • Thriving in a Fast-Paced Environment:
  • Able to work effectively in a dynamic and rapidly changing retail environment.
Requirements
  • Passionate about boating, camping, or fishing to inspire teams and customers.
  • Previous experience in managing and leading teams with exposure to retail operations.
What We Offer
  • Significant discounts across all brands.
  • Opportunities for long-term career growth and development within the company.
  • Collaborative and inclusive work environment that values diversity and creativity.
  • Perks Program offering corporate rates on travel, accommodation, health, fitness, financial services, insurances, and entertainment.

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