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Digital Experience Strategist
2 weeks ago
We are seeking a highly skilled Digital Experience Strategist to shape the digital experience of our customers and members.
About the Role- Develop and deliver exceptional digital experiences aligned with brand strategy and customer value proposition.
- Define omni-channel strategy for customer discovery and joining experience, focusing on websites.
- Work closely with marketing and sales teams to optimize conversion rates and continuously improve websites.
- Collaborate with design teams on discovery, research, and design delivery.
- Engage with stakeholders to align business needs and share updates.
- Mentor junior product team members and promote best practices in product management.
- Lead product vision and strategy in collaboration with the digital lead and transformation team.
- Translate brand guidelines and CVP into compelling digital experiences across all online touchpoints.
- Elevate user-centered design principles to create intuitive and engaging online experiences.
- Ensure consistent brand messaging and visual identity across website and other digital channels.
- Strong understanding of digital experience strategy and design principles.
- Excellent communication and project management skills.
- Able to work collaboratively with cross-functional teams.
- Opportunity to shape the digital experience of our customers and members.
- Chance to work with a talented team of professionals.
- Competitive compensation and benefits package.
- Report directly to the Digital Lead.
- Must be willing to adapt to changing business needs.