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Senior Program Officer

2 months ago


Brisbane, Queensland, Australia Queensland Fire and Emergency Services Full time
About the Role

We are seeking a highly skilled and motivated Senior Program Officer to join our team at Queensland Fire and Emergency Services. As a key member of our Volunteering and Culture Branch, you will play a critical role in developing and implementing strategies to enhance the culture, community connection, and capability of our volunteers and stakeholders.

Key Responsibilities
  • Assist in the development and implementation of strategies and associated projects and plans to build volunteer capabilities and support a robust and sustainable volunteer model.
  • Lead in the development, reporting, and implementation of programs and associated tasks to ensure the successful delivery of all projects.
  • Undertake research and analysis to support project implementation and identify opportunities for improvements in processes and service delivery.
  • Provide timely and accurate advice and information to management to enable effective decision-making processes.
  • Research and develop frameworks for the introduction of flexible and contemporary volunteer models to support the volunteer lifecycle.
  • Prepare high-level departmental reports, submissions, and other correspondence and communication on a range of complex and confidential issues and opportunities relating to volunteers.
  • Liaise, consult, and negotiate with key internal and external stakeholders to ensure the delivery and monitoring of agreed outcomes.
Requirements
  • Knowledge of, or experience working with volunteers and/or within a volunteer organisation.
  • Knowledge and experience in project management.
  • Capacity to work occasionally on nights and weekends to suit a volunteer environment.
  • The incumbent may also be requested to assist in QFES operational centres during periods of disaster events which may require work outside of the normal spread of hours.
Leadership Competencies

To determine your suitability for the role, you will be assessed on the following Leadership Competencies for Queensland behavioural profiles:

  • Vision
  • Results
  • Accountability
Shared Values

We value individuals who embody the following shared values:

  • Respect
  • Integrity
  • Trust
  • Courage
  • Loyalty