Senior Program Officer

4 weeks ago

Brisbane, Queensland, Australia Indigenous Business Australia Full time
About the Role

We are seeking a highly skilled Senior Program Officer to join our team at Indigenous Business Australia. As a key member of our Business Solutions team, you will work closely with our Policy Manager to deliver program and project outcomes that drive financial inclusion and economic empowerment for Aboriginal and Torres Strait Islander people.

Key Responsibilities
  • Manage the delivery, operations, and planning for specific products or programs, meeting all KPIs while maintaining a continuous improvement approach.
  • Drive and manage a range of projects, monitoring and controlling progress over the project lifecycle, setting quality and performance standards, and assessing and managing risk.
  • Support the development and implementation of policy initiatives enhancing the quality of the customer experience, business journey, and outcomes.
  • Assist with managing policy, process, system, and project-related change communication within the program.
  • Maintain a Master Document Register to ensure the correct and up-to-date document information is available and keep track of all current documents in use.
What You'll Bring
  • Previous experience in business lending, lending policy, or risk management within a financial institution.
  • Bachelor's degree in Finance, Economics, Business Management, or a related field.
  • In-depth knowledge of business lending policies, procedures, and best practices.
  • Strong communication and interpersonal skills.
  • Strong analytical skills and attention to detail.
  • Excellent problem-solving abilities and a continuous improvement mindset.
  • Ability to work independently and interact effectively with key stakeholders.
What You'll Get in Return
  • A values-based organisation that drives financial inclusion and economic empowerment with Aboriginal and Torres Strait Islander people.
  • 15.4% employer contribution to superannuation.
  • Not-for-profit status, with access to Salary Packaging.
  • 4 weeks annual leave, with half pay annual leave and purchased leave available.
  • Christmas close down without leave deduction.
  • 18 days personal/carers leave.

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