Customer Experience Professional

3 days ago

Sydney, New South Wales, Australia beBeeCustomerService Full time $60,000 - $80,000

Job Overview

We are seeking a skilled professional to provide exceptional customer experiences.

The ideal candidate will have previous retail and/or customer service experience, with excellent communication and presentation skills.

  • This role involves providing face-to-face customer service, greeting customers and visitors with a positive attitude, and ensuring they have the best possible experience.
  • The successful candidate will be responsible for supporting store operations, keeping customers updated on delivery lead times, and exploring customer needs to educate them on our services.

About the Role

This is an exciting opportunity for a motivated and customer-focused individual who is passionate about delivering exceptional service.

Key Responsibilities

The key responsibilities of this role include:

  • Providing support to management and running daily operations
  • Effectively communicating with customers regarding delivery lead times
  • Identifying customer needs and educating them on our full range of services
  • Sourcing suitable solutions to customer concerns and following up on customer inquiries

Benefits and Opportunities

We offer a supportive team environment, opportunities for growth and development, and a competitive salary package.

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