Customer Experience Professional

1 week ago

Sydney, New South Wales, Australia beBeeCompassionate Full time $60,000 - $85,000

Job Opportunity:

We are seeking experienced professionals to join our team in a Customer Service role.

Job Summary:

This is an exciting opportunity for industry experts to join our growing division and contribute to delivering high-quality service across the customer portfolio.

The Customer Service Representative plays a vital role in supporting our national operations by delivering compassionate service and making informed decisions within established guidelines.

Key Responsibilities:

  • Respond to customer enquiries via phone, email, and system portals with professionalism and care.
  • Make informed decisions to ensure smooth service coordination.
  • Maintain documentation standards in line with industry regulations.
  • Collaborate with internal stakeholders to support consistent and high-quality service outcomes.
  • Participate in service reviews and contribute insights to continuous improvement efforts.

Required Skills and Qualifications:

To be successful in this role, you will need:

  • Strong communication and interpersonal skills with the ability to engage professionally across multiple channels.
  • Proficiency in ERP and CRM systems; experience with JDA, SAP, or Salesforce is highly regarded.
  • High-level computer literacy, including Microsoft Office.
  • Experience in customer service within healthcare, logistics, or related settings.

What We Offer:

At our organization, you can help play a vital role in delivering what matters. We offer a dynamic work environment, where you can collaborate with friendly teams supported by approachable leaders who give us the autonomy to make decisions with impact. We provide industry-leading training, alongside talented experts, and empower you to take on diverse challenges and new responsibilities to move our customers and our world further.

  • Retail Professionals

    2 weeks ago

    Sydney, New South Wales, Australia beBeeCustomer Experience Full time $60,000 - $100,000

    Deliver Exceptional Customer ExperiencesRetail professionals play a pivotal role in creating exceptional customer experiences. They embody the desire to engage, listen and guide customers to products that are relevant to them.As a retail professional, you will welcome customers into our spaces and through intentional interactions deepen the way our products...

  • Customer Experience Professional

    7 days ago

    Sydney, New South Wales, Australia beBeeCustomerExperience Full time $54,000 - $72,000

    We are seeking a talented individual to join our service team as a Customer Experience Professional.Job OverviewThis is an excellent opportunity for someone who possesses exceptional communication skills and a passion for delivering outstanding customer experiences.The primary responsibility of this role will be to provide top-notch service to our valued...

  • Customer Experience Professional

    2 weeks ago

    Sydney, New South Wales, Australia beBeeCustomer Full time $90,000 - $110,000

    Are you passionate about delivering exceptional customer experiences?We are seeking a skilled and dedicated individual to join our team as a Customer Experience Professional.As a key member of our service delivery team, you will play a vital role in ensuring that our customers receive the highest level of support and satisfaction.Key Responsibilities:Provide...

  • Customer Experience Professional

    7 days ago

    Sydney, New South Wales, Australia beBeeCustomerExperience Full time $130,000 - $140,000

    About the RoleAs a Customer Experience Professional, you will be responsible for delivering exceptional customer service and ensuring a seamless experience for our clients. This role is perfect for someone who is passionate about helping others and has excellent communication skills.Job Responsibilities:Respond to customer inquiries via phone, email, and...

  • Customer Experience Professional

    2 weeks ago

    Sydney, New South Wales, Australia beBeeCustomer Full time $60,000 - $100,000

    Delivering Exceptional Customer ExperiencesAs a skilled customer service professional, you will play a vital role in ensuring seamless communication with medical professionals. Your key responsibilities will include attending to customer queries via phone and email, providing timely and effective resolutions.Key Responsibilities:Respond promptly to customer...

  • Customer Experience Professional

    1 week ago

    Sydney, New South Wales, Australia beBeeExcellence Full time $80,000 - $120,000

    Job Role:We are seeking an experienced and skilled professional to join our team as a Customer Experience Professional. This role will be the first point of contact for customers and will work closely with team members to ensure success and positive customer outcomes.Main Responsibilities:Provide high-level customer focus through accurate information...

  • Customer Experience Professional

    1 week ago

    Sydney, New South Wales, Australia beBeeCustomerService Full time $39,312 - $54,576

    Customer Experience OpportunityAs a customer experience professional, you will be trained in providing exceptional service through various communication channels.You will assist with high-volume interactions and support tasks, process incoming requests, and develop your skills in customer engagement.This is an excellent chance to gain valuable work...

  • Customer Experience Professional

    1 week ago

    Sydney, New South Wales, Australia beBeeAdvocate Full time $90,000 - $110,000

    About UsJob Description:We are seeking a dedicated professional to join our customer experience team as a Customer Advocate. The successful candidate will be responsible for managing and resolving escalated customer complaints in a legally sound manner.The Customer Advocate will assess and manage customer complaints that involve legal escalation,...

  • Customer Experience Professional

    2 days ago

    Sydney, New South Wales, Australia beBeeCustomerService Full time $60,000 - $80,000

    Job OverviewWe are seeking a skilled professional to provide exceptional customer experiences.The ideal candidate will have previous retail and/or customer service experience, with excellent communication and presentation skills.This role involves providing face-to-face customer service, greeting customers and visitors with a positive attitude, and ensuring...

  • Senior Customer Experience Advisor

    4 days ago

    Sydney, New South Wales, Australia NSW Department Of Customer Service Full time

    Experience Management | Government Technology Platforms (GTP) Role Type:12 months temporary full-time role Grade: DCS Clerk Grade 9/10 ($129,464–$142,665 + 12% super + leave loading) Location: Sydney (Flexible NSW locations + Hybrid working) The experience management team is part of Government Technology Platform (GTP) which provides NSW government...